Mental health has become a central issue in today’s workplace. Employees are under increasing pressure and conditions like stress, anxiety and depression are now among the leading causes of absence in the UK. Businesses that fail to acknowledge this, risk higher employee turnover due to a workplace culture that discourages openness and support. This is where Mental Health First Aid (MHFA) makes a difference. Much like physical first aid, MHFA equips employees with the skills and confidence to recognise when a colleague is struggling, provide immediate support and signpost them to professional help.
Why Mental Health First Aid matters
The financial impact of mental health in the workplace is staggering. Reports suggest that the hidden cost of workplace sickness in the UK has risen to over £100 billion annually, with stress-related illnesses playing a major role. Presenteeism, when employees come to work despite struggling with their mental health, can be just as damaging as absenteeism, which leads to problems with productivity and morale.
Despite growing awareness of mental health challenges, stigma remains a barrier in many workplaces. Employees may feel uncomfortable discussing their struggles, fearing judgment or repercussions to their career. Mental Health First Aid helps break down this stigma, creating an environment where employees feel safe enough to speak up before issues escalate.
The role of a Mental Health First Aider
A Mental Health First Aider serves as a point of contact for employees who are experiencing mental health issues or emotional distress. Their role is not to diagnose or provide ongoing treatment, but to offer initial support, listen without judgment and guide colleagues toward professional help. Often, having someone in the workplace who is trained to recognise the early signs of mental health struggles can make all the difference, preventing minor issues from becoming major crises.
Beyond one-on-one interactions, mental health first aiders can also help shape workplace policies that encourage psychological wellbeing. They can advocate for healthier workloads, promote work-life balance and facilitate conversations that normalise discussions about mental health. A proactive approach benefits both employees and employers, ensuring that the workplace is not just a place of work, but a space where individuals feel valued and understood.
The benefits of Mental Health First Aid training
Mental Health First Aid gives employees the practical skills to spot the triggers and signs of mental health issues, as well as the confidence to step in when someone is in distress. Participants gain an in-depth understanding of mental health and the factors that affects wellbeing. Transferable interpersonal skills such as non-judgemental listening help employees become better at their jobs and contributes to a better work environment.
Employees who feel supported in their mental health are more likely to be motivated and productive. They are also less likely to take long term sick leave, reducing the financial strain associated with extended absences. Workplaces that openly address mental health issues attract and retain top talent, as job seekers increasingly prioritise employers that demonstrate genuine care for employee wellbeing.
What to expect from a Mental Health First Aid course
MHFA courses typically cover a range of topics, beginning with an exploration of what mental health is and why it matters in the workplace. Participants learn to recognise the symptoms of depression, anxiety disorders, eating disorders and self-harm, along with risk factors and the impact these conditions can have on employees. There is usually a dedicated section on the links between mental health, alcohol and drug use, as substance abuse can often mask underlying issues.
Another crucial aspect of training focuses on crisis first aid, particularly in the aftermath of traumatic events. MHFA courses emphasise action. Participants learn how to respond effectively in real-life scenarios, using structured action plans to provide immediate support and ensure colleagues get the professional help they need. By the end of the course, attendees walk away not only with knowledge but also with the confidence to apply their skills in the workplace.
Choosing the right MHFA training provider
Selecting the right training provider is crucial in giving you the best chance of developing competent First Aiders. Accreditation should be a top priority, as reputable MHFA courses are delivered by organisations recognised for their expertise in mental health training. The experience of the trainers themselves is also important, trainers with more experience tend to convey ideas and concepts to students better.
Flexibility is another factor to consider. Many providers now offer both on-site and off-site training options, allowing businesses to choose a location that best suits their needs. Some providers also offer post-training support, providing additional resources to reinforce learning and ensure that mental health first aiders feel confident applying their skills over time.
Building a healthier workplace
Mental Health First Aid training isn’t just a tick box exercise, it’s a long term investment into the health of your workforce. At MOHS, we deliver accredited mental health first aid courses to organisations in all industries. Find out more on our course page: